Complaints

It can always happen that something does not go quite as planned. Please let us know, and we will look for a solution together.

How to submit a complaint

Email your complaint to info@mirahome.nl and include your order number, a clear description and, where possible, photos. We aim to respond within one working day.

Is it about a damaged product or do you want to send something back? Then first read our Returns page or the frequently asked questions.

Did you buy from us via bol.com? Then please contact us through your bol account.

Can we not resolve it together?

If this does not lead to a solution, you can submit your dispute for mediation via WebwinkelKeur: www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

You will find all our contact details on the contact page.